Feel Good Friday

Feel Good Friday – Scrumpy Soap Co.

Hello again, this week’s Feel Good Friday is sending a shout out to Scrumpy Soap Co.

The Review

scrumpy-soap

4 out of 5 stars

They are another fantastic little Australian business I’ve used for a couple of years now. I had arranged to have an interview with them some time ago, but Christmas made us both busy, they then changed ownership and – despite the excellent products and customer service continuing – the new owners never responded to my request to interview.

Though I really do want to emphasise that they have been incredibly busy setting themselves up, running their wonderful business and making excellent soaps so there are no hard feelings. These things happen. If Scrumpy Soap do ever feel like having that interview though, more than happy to resend the questions. 😉

Why do I want to give this company a shout out so much? Well, I simply love their soaps. Locally made, organic products used where they can and, major factor for me – Palm Oil Free.

Seriously, if you want to learn more, head on over to their site.

With some places, when a change of ownership takes place, you find the quality of the product or the customer service drops… Not in the case here! Products still as good as ever and customer service is AMAZING! They really seem switched on to sharing the love, making the buyer happy and slipping in a few little extras to bring surprises in your deliveries. Loved it.

Some of those little touches that make their service so memorable were things like packets of soap flakes, which may sound dull… but were amazing – and I didn’t take a photo! Noooo!

They were basically just the scrag ends of soap that are shaved off when making the final product and, instead of just binning them, they offered them as free gifts as a laundry soap – like soap flakes you buy for that purpose.

Well, mine never made it to the laundry as my kids loved them in their “spa” baths. Take a normal, tiny, boring bath tub and add warm water, Epsom salts, some of their favourite essential oils and then Scrumpy rainbow flakes  – their name for them. A treat time created and loved by my kids made from simple scrag ends sent as a bonus gift. Loved it!

scrumpy-bonuses

Bonus gifts with my last order – two bags of soap flakes, free samples, a pen and a bookmark. Feeling the love Scrumpy Soap Co!

Another thing I love about their soaps it the gorgeous smell. Nothing synthetic, nothing overpowering – just nice. We buy in bulk and keep them in our clothes drawers and similar until needed and so they help make the whole house smell wonderful, even when not wet and in use.

And when you wash with them, the scent is not overpowering and also doesn’t stick to you strongly – like those who seem to need to bath themselves in perfume to create a three metre diameter wall of smell wherever they go. Nope, delicate, enjoyable smells, get rid of your stinky, sweaty smells and gets rid of all the dirt, grim and oil without drying out your skin too – bonus! 🙂

Would I recommend this business to others?

Yes I would. Seriously, check out their range, check out the ingredients used in the soaps and just go for it. They have an amazing range – lavenders and other soothing scents for night, ginger spice or lemon and lime verbena to wake you up in the morning. Spearmint and comfrey for the girls, donnybrook hops for the boys and a fabulous honey, eucalyptus and tee tree oil for the all-day hand washing. Just to name a few. Seriously, go take a look, try some – I AM recommending them. Right now! Hint hint! 😉

Would I buy from this business myself?

I already do and plan on doing so again real soon as we need some more hand soap – honey, eucalyptus and tee tree. That, and the kids are nagging me for more flakes. 😉

I’ve reviewed books on soap making and so know that a lot of skill, patience, talent and creativity goes into such an amazing artisan product. So I really feel blessed to be able to buy such amazing products, at such affordable prices as homemade soap is not something I could even turn my hand to. Thankfully, with Scrumpy, I don’t have to!

In summary: these guys make terrific soaps, are obviously passionate about the business and have excellent customer service – I highly recommend them!

Until next time,

Janis.

Feel Good Friday – Pureharvest.

Welcome to my very first Feel Good Friday segment!

Yes, thank you for noticing I am publishing it on a Saturday, but this week I have been fighting a pesky summer head cold and yesterday was my Eldest Horde’s birthday – so had other priorities. Sorry. 😉

But here we go all the same.

Pureharvest.

My Review.

4 out of 5 stars.

I came across this business a couple of years ago now when I was seeking dairy free milk that wasn’t full of all sorts of crud and also actually tasted nice. I had been making my own nut milk at the time, but then started suffering from horrific chilblains (not related) and so was no longer able to squeeze the bag to make the milk – nut milk makers will know what I am saying here. 😉

So, couldn’t make my own dairy free milk, couldn’t drink dairy without dire consequences… what was I to do? I found Pureharvest Coco Quench and it saved my life. Well, made it a lot easier to live.

I have since found some of their other products – actually quite hard to get here in South Australia in the shops, which is a shame – but that could be because I rarely shop at an IGA, Coles or Woolworths – which is where they say they sell their products. I’m a Foodland girls myself.

However, as nice as the other products are, the Coco Quench is still my only staple from them. And I do love seeing it pop up in more and more cafes to replace the other dairy free milk options as, quite frankly, they were pretty terrible as they were all the same ones I was avoiding from the shops!

So, in a way, you could think most of my review is based on the Coco Quench and, yeah, you’d be correct. But it’s not just that, I love Pureharvest’s principles and ethics and that they are a long running company trying to bring better foods to those of us with dietary restrictions and that they are Australian.

I did ask them for an interview last year and was given answers to my questions. However, the person I had been in contact with has since left the company and, on attempting to contact Pureharvest to confirm all information was still correct, haven’t had any response.

But I get that a lot – I am a small time blogger, not affiliated with any big names and so rarely get my emails responded to. It’s life, I’ve accepted it and moved on.

It doesn’t make me angry at Pureharvest – they are busy doing things like making sure I have enough milk. 😉 But I am a little frustrated, so if they’re reading this, from someone who reached the level of Customer Service Expert in her twenty years in the job – you’re looking a tad unprofessional ignoring all email enquiries, even from we little fish. 😉

But, I digress, I want to talk about the good stuff and I have to say that Coco Quench is indeed the good stuff. To see what’s in it, go here.

What I really love about it – besides the lack of yucky bits that similar “healthy” dairy free milks contain – is the mild taste. It’s not full on coconut nor is it too sickly sweet. I mean, I do still find it too sweet for me, but I’ve acclimatised to it. When I make my own dairy free milk, I don’t add sugar/ sweetener. Personal taste, personal choice. Still, Coco Quench isn’t as sickly sweet as other dairy free milks out there.

The very big winner for me with Pureharvest’s Coco Quench is that is works well in both hot and cold dishes. Some dairy free milks have a tendency to split when heated and can give a curdled look. Not Coco Quench. It is just as good to use in smoothies, homemade yoghurts and ice creams through to cakes, slices and scones.

Coco Quench has the closest consistency to dairy milk that I have come across and is therefore adaptable enough to be used in pretty much any sweet dish you can use dairy milk. I am wondering if the saturated fat content of the coconut is similar enough to that of dairy milk that is responds the same way?

Coco Quench combo.jpeg

What I do with Coco Quench – Top Left: Hot with Crio Bru, Top Right: In a frozen berry and banana smoothie, Middle Left: Makes great yoghurt, Bottom Left: Amazing in my Thai Style Peanut Sauce, Bottom Right: Great in my ‘Coconut Afternoon tea cake’ too!

Now, please note I do say any sweet dish… as I don’t tend to use Coco Quench in savoury dishes, except for my Thai Style peanut sauce. And this is for two reasons – there is still enough of a coconut flavour – no matter how subtle – to make some savoury dishes “taste funny”. Plus it is sweeter than dairy milk and so can add an unwanted sweetness to savoury dishes.

This, to me, means it’s perfectly fine in curries, peanut sauce, and similar Asian style meals… Not that great if doing bangers and mash. This could just be a personal choice but, yeah, my savoury dishes tend to be ones that lack dairy… and dairy substitutes.

Would I recommend Pureharvest to others?

This is simply based on their milk and what I’ve read on their site – I would and do. And I love seeing Coco Quench appear at cafes I frequent and constantly ask if they’re using it yet. When they turn to me and say they now do – a cheer goes up! 😉

Would I use Pureharvest myself?

I do and plan on doing so for many years to come. Theo Coco2 spread is divine, their Coco Quench milk an essential staple in my house, and if I was able to see and buy their other range of products, I wouldn’t hesitate.

In summary: A great Australian company ensuring there are far healthier food options out there. Highly Recommend.

The Interview.

Please note: The answers Pureharvest gave to my interview questions come from March 2016. I have done my best to contact them to ensure the answers are still accurate and up to date but strongly recommend people ask Pureharvest directly if this information is still accurate before they make their own decisions on buying/ using their products.

What is the name of your business?

Pureharvest

Are you Fairtrade?

We aren’t an official Fairtrade company however we ensure all of our products are sourced ethically and are organically certified. Not only are organic products better for our health, by choosing organic products we are helping promote fair and sustainable farming practices.

If you take our Coco Quench beverage as an example, the rice that we use for the rice milk component is from Thailand. We source it from a co-op of approximately 380 farms, all of whom are paid more for supplying an organic product, thereby supporting fair and environmentally sound farming. 

Where is your head office location?

Pureharvest is based in the Gippsland region of Victoria.

What is it you produce/ sell?

We produce a range of organic and natural products, including non-dairy milks, juices, corn and rice cakes, natural sweeteners like our Rice Malt Syrup and delicious spreads like our coconut and chocolate spread Coco².

How many people work for you/ do you work with?

We’re a medium-sized business with a varied and talented team who are enthusiastic about producing quality products.

What inspired you to create your business?

Back in the late 1970s there wasn’t a lot in the way of whole, organic food available. Pureharvest started as a little health food store to address that need and has grown from there.

Where can people get your products?

Pureharvest products are available in Coles, Woolworths, Aldi and health food stores.

Which is your favourite product you produce?

One of the favourites around the office is definitely the Coco Quench – perfect in hot drinks, smoothies and curries. But our Coco² spreads are quickly becoming a favourite as well.

If applicable, are your products Palm Oil free?

None of our products use Palm Oil.

What message would you like to pass on to the world to help make it a better place?

“Be the change you wish to see in the world” – Gandhi.

At Pureharvest we love this quote as we’re dedicated to helping people live healthier, happier lives by providing them with nutritious wholefoods.

Your website:

http://www.pureharvest.com.au/

Anything else you would like to add:

Don’t forget to check out our recipe blog where you can find lots of delicious and healthy creations suitable for a range of dietary needs!


I would like to thank Pureharvest for taking the time for those answers, even if it was almost a year ago.

Until next time,

Janis.

Feel Good Friday – coming soon!

Hello and welcome to a new segment on my blog – Feel Good Friday.

What’s it all about? Well, every Friday this year I want to review and interview a business that I feel is making a big difference to our world. Being who I am, I will mainly be focussing on Australian businesses, but am more than happy to chat about ones located elsewhere as long as they fit into what I am trying to do.

And what am I trying to do? Well, this time last year I embarked on Fairtrade Friday where I reviewed and interviewed businesses who sold goods fairly traded. But I had to stop, for a few reasons, and I miss those Friday’s of giving a plug.

Where did I fail? Well, the two biggest things were I hadn’t researched the whole concept properly before I kicked it off and soon discovered that there are certified Fairtrade businesses, and then there are those who say they are/ use fairly traded goods… but haven’t forked out for the costly Fairtrade certificate. A conundrum for me as should we really need to PAY for a certificate before we do those practices? Can fairly traded be held accountable without the certificate backing it up? It was dilemma.

Secondly, and from my initial enquiries I fear this will happen again this year, hardly anyone deemed me worthy enough to reply to my email or answer my interview questions. Some have, and I hope to be kicking off with one of them next week. However, I decided to put on my big girl panties, pretend those doors slammed in my face and brick walls thrown in my path weren’t there and I’m pressing on.

So, this year I am doing something a little different. I will be doing a free promo and review of businesses I happen to like and use the products of. I will still be approaching them for an interview but if they decline or simply ignore me – I will state this in my review but post it all the same.

I will say, however, that after 20 years in Customer Service and gaining the title of “Expert” of that field, I do find people ignoring my enquires to be very poor form and rather shoddy customer service… but if I still like their product, I will still give it a plug. Why focus on the negatives when I want us all to feel good and share some pretty awesome stuff?

My calendar of places to do each Friday is filling up fast, and I will be reviewing places like PureHarvest, Big Tree Farms, Red Cacao, Crio Bru, Hannah Pad and Scrumpy Soap – just to name a few – but if anyone else wants to join in my feel good Friday shout out, please contact me via the below form.

I can’t promise you will be included, but I am always open to meet new businesses and see what awesome stuff they do. If you make it into my schedule I will let you know.

To ensure we’re on the same wavelength as to the sorts of places I like to review and interview, please check out ‘Things that Interest Me’ as there is a fabulous list there.

Feel Good Friday will not be a place I review/interview books for specific people… Simply a place to give a shout out to a business I happen to feel good about and want to share.

Any questions, let me know!

See you next week for our first review/ interview!